Firmware v1.61 Screens go black with X cursors after button press sequence

[MikeParticipant]

Hi All,

Updated to v1.61 on the DLive (S7000 with DM64) today and have an odd issue with the screens going black and only showing the white X cursor. Sound is still outputted and the faders / channel strip buttons all still work (Mute, SEL, Mix,PAFL). Some knobs / buttons next to the screens work, but obviously you can’t see what you’re doing… Surface needs to be rebooted after this to get them going, but 3/4 time a surface reboot will show the same black screen once its connected to the MixRack.

I’ve been able to re-produce it after every system or surface reboot so far by pressing SEL, Mic, PAFL on Channel strip 9 on layer C of Bank 3, followed by any SEL button.

Anyone else come across this issue? Any other info needed to help troubleshoot?

[Nicola A&HKeymaster]

Hi Mike, could you please send your Show file and logs to support@allen-heath.com with the description above, and we will look into it straightaway. Does the same behaviour apply to a template Show file?

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